The credit card holder must be the same person as the holder of the reservation.
For your safety, the entrance of any guest who has not been identified during the reservation process, or not registered at check in, will be prohibited.
As per Colombia´s tax law, only tourists who have a Permit of Entry and Permanence, tourist permit category PT before PIP-3, or PIP-5, or PIP-6, or PIP-10 are exempt from paying 19% IVA; or visa type V (Visitor) before Visa TP-11 or TP-12 or visa type M (Migrant) before TP -7 or visa type R (Resident).
At the time of check-in at the hotel, the corresponding stamp or visa must be shown.
People traveling to Colombia with children under 18 years of age are required to present the child's birth certificate and a photo ID (passport for international guests) during check-in.
If the visitor is a relative or legal guardian of the child, a notarized consent of travel signed by both parents must be presented, along with photocopies of their IDs.
If only one parent is traveling with their child, a notarized travel consent signed by the absent parent must be presented.
Visitors planning to travel to Colombia with children should consult with the Colombian consulate prior to travel.
Please note that when booking 10 rooms or more, different policies and additional supplements may apply.
Po rezervaci obdržíte instrukce od ubytování.
Please note that for bookings of 15 nights or more, different policies will apply and supplements will apply.
Po rezervaci obdržíte instrukce od ubytování.
Informujte prosím o svém předpokládaném čase příjezdu předem.
Tuto informaci uveďte při rezervaci do pole pro zvláštní požadavky nebo ji sdělte přímo ubytování.
Kontaktní údaje najdete v potvrzení rezervace.
Při příjezdu předložte platný průkaz s fotografií a kreditní kartu.
Speciální požadavky závisí na dostupnosti a mohou být zpoplatněny.
Hosté, kteří ještě nedovršili věku 18 let, se mohou ubytovat pouze s rodičem nebo zákonným zástupcem.