Heiss Hotel By Jalo Medellín

★★★★

1460 Carrera 43F, 050021 Medellín, Colombia

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Wi-Fi is available free of charge in every room of our property
Pets are welcome. Additional charges may apply
Property type:
Hotel
Online booking

About Heiss Hotel By Jalo

Heiss Hotel By Jalo is a hotel located in Medellín offering an outdoor heated swimming pool and rooftop pool, along with a fitness centre and spa facilities including classic massages and a public bath.

The air-conditioned rooms provide private entrances, each equipped with a flat-screen TV featuring cable channels, a coffee machine, fridge, safety deposit box, and seating area. Bathrooms include showers with free toiletries such as shampoo and soap, plus hairdryers. Several rooms offer views of the pool or city from balconies or windows overlooking quiet streets or landmarks.

Guests can enjoy dining at the on-site restaurant serving buffet and à la carte breakfast options. The hotel also features a bar, garden areas for relaxation, an outdoor terrace for sunbathing, and provides towels by the pool. Additional amenities include free Wi-Fi throughout the property including the lobby area, wheelchair accessibility supported by elevators, contactless check-in/out services, luggage storage space, airport shuttle service for an additional charge from Olaya Herrera Airport just 2 km away. Safety measures include smoke alarms in rooms alongside electronic alarm systems and fire extinguishers.

Top Amenities

  • Complimentary WiFi
  • Dining establishment
  • Outdoor swimming pool
  • Housekeeping services daily
  • Wellness and relaxation center
  • Airport transportation

Choose an outstanding hospitality experience – reserve your trip for a distinguished getaway.

Rooms: 176

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Rooms & Availability

Double Room with Balcony

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Photo gallery - Double Room with Balcony
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Room Amenities

  • Towels for the pool,
  • Swimming pool with a scenic view,
  • Wooden or parquet flooring,
  • Pillow without feathers,
  • Work desk,
  • Temperature-controlled pool,
  • Power outlet near the bed,
  • Secure safe,
  • Climate control,
  • Allergy-friendly,
  • Garment hanging rack,
  • Allergy-friendly pillow,
  • Clothes iron,
  • Garbage bins,
  • Pool on the rooftop,
  • Separate entryway,
  • Electrical converter,
  • Cleaning supplies

Bathroom

  • Hair conditioner,
  • Hair cleanser,
  • Bathroom tissue,
  • Body wash,
  • Complimentary toiletries,
  • Ensuite bathroom,
  • Shower facilities,
  • Bathtub or shower,
  • Restroom,
  • Hair drying equipment

Media & Technology

  • Television with cable channels,
  • Television,
  • Television with flat screen

Food & Drink

  • Tea and Coffee making facilities,
  • Bottled water,
  • Coffee maker,
  • Mini fridge

Services & Extras

  • Bed linens,
  • Electronic key card access,
  • Bath towels,
  • Physical key entry

Outdoor & View

  • Peaceful street view,
  • Urban view,
  • View of inner courtyard,
  • Scenic view,
  • Outdoor terrace,
  • Scenery

Accessibility

  • Entire unit accessible for wheelchairs,
  • Elevator access,
  • Top levels reachable by lift

Safety & security

  • Emergency fire extinguisher,
  • Fire alarm
Size:
21 m2
Bedroom 1:
Large bed (King size)
Number of guests:
2
Details and photos
Size:
16 m2
Bedroom 1:
Large bed (King size)
Number of guests:
2
Details and photos
Size:
31 m2
Bedroom 1:
Large bed (King size)
Number of guests:
2

Amenities

General

General

  • Animals permitted
  • Wireless internet access throughout the property
Services

Services

  • Online services
  • Wireless Internet
  • Complimentary Wi-Fi
Food & Drink

Food & Drink

  • Dining area
  • Lounge
  • Wine and champagne
Pool and wellness

Pool and wellness

  • Gymnasium
  • Tanning salon
  • Relaxation and wellness center
  • Body massage
  • Whirlpool bath
  • Exterior pool
  • Year-round outdoor pool
  • Communal bath
  • Top-floor pool
  • Scenic pool
  • Temperature-controlled pool
  • Swim-up bar
  • Beach chairs or sun loungers
  • Sunshades
  • Spa amenities
  • Spa resting area
  • Physical fitness
  • Pool for swimming
  • Swimming facility
Transport

Transport

  • Airport transportation
  • Shuttle service (extra fee)
  • Airport transportation (additional fee)
  • Airport pick-up service
  • Airport drop-off service
  • Transportation service
Reception services

Reception services

  • Round-the-clock reception
  • Quick check-in/check-out
  • Baggage holding area
  • Exclusive check-in/check-out
  • Billing statement available
Common areas

Common areas

  • Garden area
  • Outdoor patio
  • Sundeck
Cleaning services

Cleaning services

  • Everyday cleaning service
Miscellaneous

Miscellaneous

  • No smoking rooms
  • Amenities for guests with disabilities
  • Elevator
  • Smoke-free property
  • Climate control system
  • Accessible for wheelchairs
  • Restroom with support rails
  • Lowered washbasin in bathroom
  • Physical key entry
  • Electronic key card entry
Safety & security

Safety & security

  • Secure storage locker
  • Security alert system
  • Fire detection alarms
  • Surveillance cameras in shared spaces
  • Exterior video surveillance
  • Emergency fire suppression devices
Safety features

Safety features

  • Personnel adhere to all safety guidelines set by local authorities
  • Commonly used stationery items like printed menus, magazines, pens, and paper have been eliminated
  • Availability of first aid kits
  • Connection to healthcare professionals
Physical distancing

Physical distancing

  • Touch-free check-in/check-out
  • Non-cash payment options

Internet

  • Complimentary WiFi!
  • The property offers internet services with free WiFi available in all areas.

Parking

  • Details about parking facilities are not available.

House Rules

Check-in

  • From Until hours

Check-out

  • From Until hours

Pets

  • Pets are permitted, with the possibility of an additional fee.
Important information
We would like to inform you that we are in the process of construction to improve our facilities and services. Due to these improvements, the wet area, bar and restaurant are currently not in operation.At Heiss Hotel By Jalo, hen, stag, or similar parties are not accepted.
Contact methods
☎ telephone
@ E-mail

Reviews

Check guest reviews about Heiss Hotel By Jalo
All reviews in one place!

Manderson 10 - 2025
8/10
★★★★☆

The hotel was modern and well appointed, featuring a rooftop restaurant, pool, and gym that contributed to a relaxing atmosphere. The location was ideal for walking around El Poblado, close to food, entertainment, and parks. Rooms were clean and cozy with good design elements. Staff were very friendly and attentive throughout the stay. Breakfast served at the hotel restaurant was delicious.

ℹ) Reviews represent the subjective opinions of users, not medellindeals.com, and may differ from our assessment of Heiss Hotel By Jalo

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FAQ

What room options are available?

There are different room and bed setups available - please check our website for details.

  • Double Room with Balcony
  • Standard Double Room
  • Deluxe Double Room with Balcony

Is the property popular among families?

The property is not fully adapted for children, but is welcoming to all.

Is Heiss Hotel By Jalo accessible for guests with disabilities?

Yes, accessibility features are provided.

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