As per Colombia´s tax law, only tourists who have a Permit of Entry and Permanence, tourist permit category PT before PIP-3, or PIP-5, or PIP-6, or PIP-10 are exempt from paying 19% IVA; or visa type V (Visitor) before Visa TP-11 or TP-12 or visa type M (Migrant) before TP -7 or visa type R (Resident).
At the time of check-in at the hotel, the corresponding stamp or visa must be shown.
Please note that when booking 3 rooms or more, different policies and additional supplements may apply.
Payment by bank transfer is required before arrival.
The property will send further instructions after booking.
Please note that the property doesn't accept reservations with credit cards from other people.
The credit card holder must be the same person as the holder of the reservation.
A photo ID and credit card are required at check-in.
Special requests are subject to availability and may incur additional charges.
To ensure safety, the entry of any guest to the rooms is prohibited unless they have been identified during the reservation process or have completed the check-in procedure.
Please note that the swimming pool is open from 09:00 until 05:00 the schedule may vary on Mondays due to maintenance.
If you are traveling with a child, your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian citizens) upon check-in.
If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID.
If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent.
Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
A photo ID and credit card are required at check-in.
Special requests are subject to availability and may incur additional charges.
Please inform in advance of your expected arrival time.
Enter your request in the Special Requests box when booking, or contact the property using the details in your confirmation.
Payment by bank transfer is required before arrival.
The property will send further instructions after booking.
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