Portal del Rodeo ApartaHotel - Arkadia Mall

Please note that guests under age must present a documentation proving parenthood or, if traveling without relatives, a permission signed by their parents.

VAT exemption may apply to non-residents of Colombia who comply with the provisions of Decree 297 of 2016.

They can demonstrate with their physical passport that they have a valid Entry and Stay Permit (PT) or a valid Temporary Visa with a Tourist Visa (V) stamp.

Otherwise, we cannot provide the exemption. [If you are Colombian and reside abroad and enter via biometric means, you will need to request an entry stamp in your passport to obtain VAT exemption.]

Note: Advance payments will always be made before VAT.

For those who are NOT exempt, the corresponding VAT amount must be paid at check-in.

Hen, stag, or similar parties are not allowed.

Please inform in advance of your expected arrival time.

Use the Special Requests box during booking or contact the property directly.

A valid photo ID and credit card are required upon check-in.

Special requests are subject to availability and may incur additional charges.

Guests under 18 must be accompanied by a parent or legal guardian to check in.