Portal del Rodeo ApartaHotel - Arkadia Mall

Guests must be at least 18 years old to check in.

We welcome children of all ages.

Cot - for children aged 0-2 · free of charge

Please note that guests under age must present a documentation proving parenthood or, if traveling without relatives, a permission signed by their parents.

VAT exemption may apply to non-residents of Colombia who comply with the provisions of Decree 297 of 2016.

They can demonstrate with their physical passport that they have a valid Entry and Stay Permit (PT) or a valid Temporary Visa with a Tourist Visa (V) stamp.

Otherwise, we cannot provide the exemption. [If you are Colombian and reside abroad and enter via biometric means, you will need to request an entry stamp in your passport to obtain VAT exemption.]

Note: Advance payments will always be made before VAT.

For those who are NOT exempt, the corresponding VAT amount must be paid at check-in.

Hen, stag, or similar parties are not allowed.

Please inform in advance of your expected arrival time.

Enter your request in the Special Requests box when booking, or contact the property using the details in your confirmation.

A photo ID and credit card are required at check-in.

Special requests are subject to availability and may incur additional charges.

Guests under 18 must be accompanied by a parent or legal guardian to check in.